If you have any questions regarding the operation of the FAG Detector III or the Trendline software, please contact our support department. You can get in touch with your personal contact for technical questions on:

  • Telephone: +49 (0) 2407-9149 99
  • E-mail: support.is@schaeffler.com

  • Return form

Please have the following information ready when contacting our support department:

  • Designation and serial number of the device
  • Firmware and software versions
  • Description of error or exact error message from the firmware/software
  • Person to be contacted if you request a callback (in an e-mail)